Privacy policy

1. Personal Data
Personal data is the information that you can make available to us when you visit www.theskincounter.com. This may include information such as your name, address, e-mail address and telephone number, but also other data such as your IP address, information about the internet site from which you have opened our website or about the internet browser you use (technical information).

2. Use of Personal Data
The Skin Counter uses the collected data to provide its customers with the following services:

- When you place an order, we need your name, e-mail address and delivery address to execute your order.
- With your permission we use your data to inform you about the development of the website and about special offers and promotions. If you no longer appreciate this, you can unsubscribe easily at the end of every send e-mail.
- To make shopping at The Beauty Counter as pleasant as possible, we store with your consent your personal information and the details regarding your order and the use of our services. This allows us to personalize the website and recommend articles that you may find interesting.
- In your account we store information such as your name and address, telephone number, e-mail address and delivery details, so that you do not have to fill in every new order.

Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

3. Your rights
* You have the right to request information about the personal data we hold about you at any time. You can contact The Skin Counter by sending us an e-mail.

* You have the right to make corrections to your personal data when they are incorrect or incomplete. If you have an account at The Skin Counter, you can change your personal details on your account page.

* You have the right to remove the personal data processed by The Skin Counter at any time, unless:

- you have an ongoing business with our customer service
- you have an outstanding order that has not yet or partially been completed
- you have an outstanding payment, regardless of the payment method
- you have made a previous purchase, then we only retain your personal data relating to your transaction for the benefit of the accounting rules.

* You have the right to object to direct marketing. You can follow the instructions in each marketing mail and / or adjust the settings of your account.

4. Cookies
Cookies are small pieces of information that are stored by your browser on your computer. The Skin Counter uses cookies to recognize you on your next visit. Cookies enable us to gather information about the use of our services and to improve and adapt these to the wishes of our visitors. Our cookies provide information concerning personal identification. They are also used to handle your order correctly.

Our website uses cookies for:

- remembering products that you add to the shopping cart and the wishlist when shopping online
- saving preferences, such as the language, location, the desired number of search results to be displayed, etc.
- reading your browser settings in order to optimally display our website on your screen
- offering the possibility to save log-in data so that you do not have to enter it every time

  1. Google Analyctics
    www.theskincounter.com uses Google Analytics to improve our website. This monitors visitor behavior such as popular pages. The recorded information is only used for statistical insight by us for:

- Tracking the number of visitors on our web pages
- Keep track of the amount of time each visitor spends on our web pages
- Determining the order in which a visitor visits the various pages of our website
- Optimizing the website

  1. Security

    Our e-commerce platform is hosted by Shopify, the platform offers us the opportunity to sell our products and services to you. Your data is securely stored via Shopify’s data storage.

www.theskincounter.com is provided with an SSL certificate, which increases the security of a website by encrypting the data. In this way, the data (such as personal data and credit card data) can not be read by cyber criminals trying to intercept data.

7. Third party websites
This Privacy Policy does not apply to websites of third parties that are connected to this website by means of links.

8. Amendments
The Skin Counter will be able to change the text of this Privacy Policy at any time without further notice. Consult this page regularly if you want to be kept informed of the current text.

9. Others
The Skin Counter does not sell your data. The Skin Counter will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. Your personal information is safe at The Skin Counter. We appreciate the trust you place in us and we will therefore handle your data with the utmost care. Your data will at all times be protected and treated confidentially in accordance with legislation.

  1. Questions and contact

If you have any questions, you can contact us at info@theskincounter.com